Dissatisfied with their way of charging me for shipping after checkout, and once I asked for a refund, it's been complete silence from them. I email multiple time and even (somehow) managed to get someone on the phone and say "I will issue a refund and send you an email confirmation", four days ago, and I've yet to receive my refund, or my bike and bars.
*** YOU SGV BICYCLES, GIVE ME MY MONEY.
The company hours are limited and they do not return phone calls and once you ask for a refund, they stop responding to any emails. Completely unacceptable.
Reason of review: REFUND.
Monetary Loss: $252.
Preferred solution: Full refund.